NWCC will use government-licenced instructors to teach you to a high standard as per DSA standard in a modern vehicle. Your instructor will not smoke in the vehicle, and will be polite and friendly.

The full balance is to be paid 14 days prior to commencement of any course, unless otherwise agreed.
Cancellation or postponement:
Once a course is booked, no fees are refundable, unless the following conditions are met.
If the booked instructor can obtain work to replace the cancelled course (or part of) no charge will be made. However if this is not possible, the full fee that covers the course (or part of) will be charged.

Both parts of the provisional driving licence (card & paper counterpart) valid for the UK and Northern Ireland must be provided. If you hold an older provisional licence, photo ID is required. [E.g. Passport, Student Photo etc] on the first day.

Pupils must be able to read a vehicle number plate from 67ft (20.5m) If pupil needs glasses or contact lens for corrective vision, these must be worn whenever driving.

The pupil must not be under the influence of drink or drugs at any time. If a representative of NWCC detects signs of the above, the remainder of the course will be cancelled and no refund will be made.

The pupil must satisfy themselves with regards to the residency requirements laid down by the DSA. If you are I any doubt, contact the DSA before booking your course.

All pupils are expected to maintain any accommodation in a satisfactory manner. Good behaviour and manners should be exhibited at all times during your stay. Any abusive behaviour, physical damage or unseemly conduct to Hotel staff or any of their representatives will not be tolerated, and may lead to immediate cancellation of your course without refund. In addition, the responsible pupil must pay for any damage or shortfalls.

The tuition vehicle must be treated with care and respect. Any wilful or malicious damage must be paid for by the pupil responsible.

Any waiting time will be treated as constituting driving time. E.g. if waiting at a theory test centre or travel to and from the practical test centre.

No guarantee can be made by NWCC as to the availability of DSA tests on the dates requested.

While every effort will be made by your instructor, should the pupil fail to reach a satisfactory standard of driving, or is likely to be a danger to themselves, third parties or property, we reserve the right to refuse to present the pupil for a test. No refunds will be made.

NWCC cannot, will not, be held responsible for any expenses incurred in the event of the DSA cancelling a test. In such cases, all complaints are solely with the DSA, and must be made to them alone.

NWWC will endeavour to retain the same instructor throughout your course. However NWCC reserve the right to change this policy in the event of ill health, holidays, breakdowns or any other unforeseen circumstances.

In the interests of safety, pupils must follow the instructors directions and instructions at all times. If the pupil will not, or can not, act to instructions in the interest of safety the course will become forfeit.